FAQ
Frequently Asked Questions
Everything you need to know about Cluesora and the Knowledge OS.
General Questions
What is Cluesora?
Cluesora is a Knowledge OS — a platform that reads your own books and materials, discovers the concepts inside them, validates every prerequisite against the way your materials actually teach, and then traces every idea all the way from the resource you uploaded to the score a specific learner earned on a specific question. Six integrated modules (Identity, Knowledge, Education, Evaluation, Intelligence, and Mastery) maintain one continuous thread from content to outcome — with Mentix AI woven across them as the agentic engine that attends, reasons, and acts.
Where does the concept map come from? Do you use a borrowed or generic curriculum?
No. The concept map is discovered directly from the books and materials you upload, in your own organization's voice. We don't start from a pre-built taxonomy or a borrowed curriculum — the map reflects what your own materials actually say. What usually takes a committee months to compile takes our pipeline a single afternoon, and every decision is stored with the evidence that supports it.
How is Cluesora different from an LMS?
Traditional LMS platforms focus on delivering and tracking content. Cluesora goes much further — it builds a validated concept map from the content you already own, ties every session plan and delivered session to specific concepts, maps every evaluation question to the concepts it tests, and flows every score back to the underlying concepts for the learner who earned it. The result is an unbroken trace from the resources you upload all the way to the score a specific learner earned on a specific question, walkable in either direction. It's not a dashboard layered on top of chaos; it's one continuous thread.
How is Cluesora different from Notion or Confluence?
Notion and Confluence are general-purpose documentation tools. Cluesora is purpose-built for structured knowledge operations. It discovers concepts from your own materials without manual tagging, validates the prerequisite graph against how your content actually teaches, ties sessions and evaluation questions back to specific concepts, and flows every score back into the underlying ideas. General wikis and doc tools don't do any of that out of the box.
Can I find out which learners are at risk before it becomes a problem?
Yes. Because every score flows back to the underlying concepts and every session is linked to the learners who attended it, Cluesora can show you a learner's strengths and gaps continuously — not just at cycle-end. A learner missing the prerequisites for next cycle's content is visible today, not after the next evaluation. The Intelligence module surfaces these signals as they emerge, so you can act on them while there is still time.
What is the Mentix AI engine?
Mentix AI is Cluesora's agentic AI engine. It isn't a pillar — it's the AI layer woven through all six modules. Unlike traditional AI chatbots that only respond to prompts, Mentix AI autonomously reasons, plans, and executes multi-step workflows across the platform. It runs the Viva voice examiner inside Mastery, auto-grades submissions, surfaces gaps from evidence, generates curricula from your concept map, drafts concept-tagged evaluations, produces evidence-backed reports, and automates repetitive knowledge operations — all without manual prompting.
What is Mastery?
Mastery is the convergence pillar — where every other module's signals land as a rolling per-concept picture of what each learner actually knows. Every submission, viva turn, and self-study log compounds into a 0–100 ConceptMastery score per learner. Weak concepts surface themselves as gaps (auto from a mastery sweep, manually from teachers, or ingested as insights from Intelligence) with the next intervention already lined up. The Study Profile pulls Mastery, Education, Evaluation, and Intelligence into one per-learner report — subject radar, weak-concept focus zone, exam highlights, attendance and coverage gauges, engagement. This is the loop that closes.
Who is Cluesora for?
Cluesora is built for organizations running structured multi-month learning. The lead audience right now is schools, colleges, and institutes running 6-month courses or semester-length programs — Cluesora discovers a validated concept map from the textbooks they already use, ties every session to concepts, and tells faculty when a concept hasn't been taught, when a student didn't understand it, or when the class missed the point. The same model serves corporate L&D programs as a parallel application, with cohorts instead of classes and weeks instead of semesters. We use the term 'organizations' because the loop is identical; only the cadence changes.
Is Cluesora designed for schools, or for corporate training?
Both — but schools and institutes are the immediate, primary audience. Cluesora was built for organizations running structured multi-month learning, and the canonical scenario is a 6-month course at a school or institute. Corporate L&D programs run the same loop at a faster cadence (cohorts, onboarding tracks, leadership pipelines, compliance refreshers) — same concept map from your own materials, same per-learner concept profiles, same continuous attention from Mentix AI. If you're running multi-month programs at an institute, this is built for you. If you're running cohort programs in a corporate L&D function, the model fits there too.
Can Cluesora handle a 6-month course curriculum?
Yes. The 6-month course is the canonical scenario Cluesora was designed for. Concept discovery scales with the materials you upload — there is no limit at the kind of volume a multi-month curriculum involves. Multi-month programs are exactly the cycle where the trace pays off most: drift accumulates silently over weeks, and Mentix AI's continuous attention surfaces it within 24 hours rather than at end-of-semester review when it's already too late to help.
Is Cluesora available now?
Cluesora is currently in early access. You can sign up at cluesora.com/early-access to get priority access, founding member pricing, and a direct line to the product team.
Pricing & Plans
How does Cluesora pricing work?
Cluesora is modular and priced per user, per month. Every feature carries a small token weight, and a package's price is simply the features it switches on. You can pick a package built for how you work — or assemble your own from individual features and pay for only what you use.
What packages do you offer?
There are curated packages for each kind of organization: Schools (from ₹50/user/month for the essentials up to ₹450 with the AI knowledge layer), Coaching & test-prep (₹500, or ₹1,000 with full AI), Individual learners (₹600 Basic, ₹1,200 Pro), and Higher-Ed & Enterprise (College and Corporate L&D at ₹1,250, Enterprise Full Suite at ₹1,750). See the pricing page for what each includes.
Can I pay for just one feature?
Yes. Pricing is flexible — switch on a single capability and pay for only that feature, à la carte. Packages are the cheaper route when you want several capabilities together, and we'll tell you when bundling saves money.
Can I switch packages later?
Yes. You can move up or down at any time. Changes take effect on your next billing cycle, with no penalty for switching.
Do you offer annual billing?
Yes. Individual annual plans are billed at ten months for twelve — two months on us for paying yearly. Organization annual terms are agreed at signup.
What about data residency and uptime guarantees?
Higher service tiers — VPC / data-residency and 99.9% uptime — are available. They're the same features at a stronger guarantee, priced as a higher rate rather than a different feature set.
Is there a discount for larger deployments?
Yes. Larger rollouts qualify for volume pricing, which brings the per-user rate down. Tell us your scale on the contact form and we'll put together the numbers.
Features & Security
What are knowledge graphs in Cluesora?
Knowledge graphs in Cluesora are the interconnected map of concepts discovered directly from the books and materials you upload. Topics that are really about the same underlying idea are grouped together even when they use different language or sit in different materials; each concept is named in the language of your own content; and every connection between concepts is stored with the supporting evidence. It's a map built from your shelf, in your voice — not a borrowed taxonomy.
Will Cluesora work with our existing textbooks and reading lists?
Yes — that's the point. The concept map is discovered from the materials your school or institute already uses. Upload the textbooks, syllabi, and supplementary readings for a 6-month course, and Cluesora reads them and builds the validated concept map directly from that content. You don't import a borrowed framework or squeeze your materials into a generic taxonomy. The same applies to a corporate L&D training library.
How do you know the prerequisites are right?
Every prerequisite Cluesora proposes is cross-checked against the actual order in which your materials teach the underlying ideas. If a claimed prerequisite is taught after its dependent concept anywhere in your library, the system flags it for human review rather than silently accepting it. You get a dependency graph that has been sanity-checked against the combined wisdom of every author on your shelf — not an AI guess.
Can I see why the system made a particular decision?
Yes. Every concept name, every link, and every prerequisite is stored alongside the supporting evidence — the specific passages, co-occurrences, and signals that drove the decision. A program owner or administrator can open any node on the map and ask "why is this here?" and receive a specific, evidence-based answer grounded in your own materials. Transparency is a first-class feature, not an afterthought.
How does curriculum generation work?
Cluesora's pipeline starts by reading the books and materials you upload and discovering the concepts inside them — grouping topics that are really about the same underlying idea, naming each concept in the language of your own content, and identifying prerequisites by looking at what typically comes before each concept. Every proposed prerequisite is then cross-checked against the actual order in which your materials teach the idea; if a claimed prerequisite is taught after its dependent concept anywhere in your library, it is flagged for human review. You then use that validated map to generate syllabi and structured curricula tied to specific learning objectives, with the Mentix AI engine as an optional collaborator.
Is my data secure?
Yes. Cluesora uses encryption in transit (TLS/SSL) and at rest. Access controls follow the principle of least privilege, with role-based permissions that are customizable down to the individual button. Enterprise plans include SSO, advanced security configurations, and SLA guarantees. We conduct regular security reviews of our infrastructure.
Does Cluesora integrate with other tools?
Enterprise plans include custom integrations and API access. We're building integrations with popular tools in the knowledge management and learning space. Contact shubham@dawkhar.com to discuss your integration needs.
Can I export my data?
Yes. You retain full ownership of your content. You can export your resources, concept maps, curricula, and analytics data at any time. If you cancel your account, data remains available for export for 30 days.
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